Privacy Policy

Total Advantage Solutions LLC ("Total Advantage Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit total-advantage.net, submit an inquiry or deal, apply to become a referral partner, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy. This policy applies to information collected through our website, online forms, email, telephone calls, text messages, and related business communications.

We may collect the following categories of information:

• Contact information, including your name, email address, telephone number, mailing address, and company or brokerage name.
• Professional and referral information, including your profession, business relationships, referral-partner application details, and information about the investors or transactions you serve.
• Property and transaction information, including a property address, property type, purchase price, payoff information, rehabilitation budget, property value, proposed loan amount, exit strategy, and deal description.
• Loan-related and business financial information you choose to provide after an initial inquiry, including entity information, property financials, ownership information, loan history, and supporting documents.
• Communication information, including emails, text messages, call records, notes, requests, responses, and your communication preferences.
• Website and device information, including internet protocol address, browser type, device type, pages viewed, referring website, dates and times of visits, and cookie or similar technology data.

We collect information directly from you, automatically when you use the website, and from people or organizations that are authorized to provide information relating to an inquiry, referral, property, or transaction.

We may use information to:

• Respond to inquiries and communicate about submitted deals, lending options, referral partnerships, and requested services.
• Evaluate, structure, process, facilitate, and service business-purpose real estate financing transactions.
• Request documents, provide status updates, schedule follow-up communications, and deliver customer support.
• Send informational or marketing communications when you have provided the consent required for that communication.
• Operate, maintain, secure, personalize, and improve our website, forms, communications, and business processes.
• Detect fraud, misuse, security incidents, and other activity that may violate law or our policies.
• Comply with legal obligations, respond to lawful requests, establish or defend legal claims, and enforce our agreements.

We may disclose information in the following circumstances:

• Service providers. We may provide information to vendors that support website hosting, customer relationship management, communications, data storage, document processing, analytics, security, professional services, and similar business functions.
• Financing and transaction participants. At your request or as needed to evaluate or complete a transaction, we may provide relevant information to prospective or participating lenders, capital providers, underwriters, appraisers, title or settlement providers, inspectors, attorneys, accountants, and other transaction professionals.
• Your direction or authorization. We may disclose information when you ask us to do so or authorize a third party to receive it.
• Legal and safety matters. We may disclose information when reasonably necessary to comply with law, regulation, legal process, or governmental request; protect rights, property, or safety; prevent fraud; or investigate misuse.
• Business changes. Information may be transferred as part of a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.

We do not rent or sell personal information to third parties for their independent marketing purposes.

We do not share mobile phone numbers, SMS opt-in records, or text-message consent with third parties or affiliated companies for their marketing or promotional purposes. We may provide limited mobile information to service providers only when needed to operate our messaging program, such as communications-platform, telecommunications, and customer-support vendors. SMS opt-in data and consent are excluded from all other disclosures and will not be transferred to any third party.

Your decision to consent to text messaging is optional. You may withdraw consent at any time by replying STOP to a message. For assistance, reply HELP or contact us using the information below. Message and data rates may apply.

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and protect the website. You may control cookies through your browser settings. Disabling cookies may affect some website features.

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and consent records, resolving disputes, enforcing agreements, and meeting legal, accounting, and compliance obligations. Retention periods vary according to the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, electronic transmission, or storage system is completely secure, and we cannot guarantee absolute security. Do not send Social Security numbers, bank credentials, or other highly sensitive information through a general website form unless we specifically provide a secure method for that information.

You may unsubscribe from marketing emails by using the unsubscribe link in an email. You may stop text messages by replying STOP. You may also contact us to update communication preferences or request access to, correction of, or deletion of information. We will review and respond to requests as required by applicable law and may need to verify your identity before acting on a request.

Depending on where you live, you may have additional rights concerning your personal information. These rights may include access, correction, deletion, portability, restriction, or the right to appeal a decision about a request. We do not discriminate against a person for exercising a privacy right provided by law.

Our website may link to websites or services operated by others. We are not responsible for their privacy, security, content, or practices. Review the privacy policies of third-party services before providing information to them.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date. Your continued use of the website after an update is subject to the revised policy.

Questions or requests concerning this Privacy Policy may be sent to:

Total Advantage Solutions LLC 1251 N Eddy Street, Suite 200 South Bend, IN 46617 Phone: 574-406-0368 Email: dominick@total-advantage.net